Contact Us
At AISAN UNION TRADING INC, your questions, feedback, and satisfaction are our top priorities. Whether you need help with an order, have inquiries about our Handmade Cowhide Mini Bag Model Decorations, or want to share your experience with our products, we’re here to connect with you—quickly, clearly, and thoughtfully. Below are all the ways to reach our team.
Get in Touch Directly
We offer multiple channels to ensure you can contact us in the way that’s most convenient for you. Our customer support team is available Monday to Friday, 9:00 AM – 6:00 PM CST to respond to your needs.
| Contact Method | Details | Response Time |
|---|---|---|
| Send your questions, order concerns, or feedback to:
|
12–24 business hours (we aim to reply faster for urgent inquiries) | |
| For formal correspondence, samples, or returns (please include your order number if applicable), send to our physical address:
|
3–5 business days for receipt and processing | |
| Website Inquiry | Visit our official site https://ihcoi.com/ and navigate to the “Contact Us” page (under the footer menu) to fill out our online inquiry form. Include your name, email, order ID (if applicable), and a detailed message—we’ll follow up directly via email. | 12–24 business hours |
Frequently Asked Questions (FAQs)
Before reaching out, check our FAQs section on https://ihcoi.com/ to find quick answers to common questions:
- How do I track my order?
- What is your return and refund policy?
- Do you offer international shipping?
- How do I care for my Handmade Cowhide Mini Bag Model?
- Can I customize the color or design of a mini bag model?
Our FAQs are updated regularly to address the most common concerns—save time by checking them first!
For Business & Wholesale Inquiries
If you’re interested in wholesale partnerships, bulk orders, or corporate gifting opportunities for our Handmade Cowhide Mini Bag Model Decorations, please reach out to our dedicated business team via email:business@ihcoi.comInclude details about your business, order volume, and specific needs—we’ll provide a customized quote and partnership plan within 2 business days.
Stay Connected
Don’t miss updates on new product launches, exclusive promotions, and craft stories! Follow us on our social media channels (links available on https://ihcoi.com/) or subscribe to our newsletter via the website footer—be the first to know about special offers for our mini bag model collections.
We value every interaction with our customers. Whether you’re a first-time buyer or a long-time supporter, we’re committed to providing the support you need to enjoy your AISAN UNION TRADING INC products to the fullest.