AISAN UNION TRADING INC (“we,” “us,” or “our”) operates the website https://ihcoi.com/ (the “Site”) and offers Handmade Cowhide Mini Bag Model Decorations and related services (collectively, the “Services”). We are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our Site, purchase our products, or interact with our Services. By accessing or using the Site/Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and secure our Services, process orders, and communicate with you. The information we collect falls into two categories: Personal Information (data that identifies you) and Non-Personal Information (data that cannot identify you individually).

1.1 Personal Information You Provide Voluntarily

You may choose to share Personal Information with us in the following contexts:

  • Order & Purchase Information: When you place an order for our Handmade Cowhide Mini Bag Model Decorations, we collect your full name, shipping address, billing address, email address, phone number, and payment details (e.g., credit card information—note: we do not store full payment details; these are processed by third-party payment processors like PayPal or Stripe, which adhere to their own privacy policies).
  • Account Creation: If you create an account on the Site, we collect your name, email address, and password (stored securely via encryption).
  • Inquiries & Support: When you contact us via email (service@ihcoi.com), the Site’s contact form, or for business/wholesale inquiries (business@ihcoi.com), we collect your name, email address, phone number (if provided), and the content of your message.
  • Newsletter Subscription: If you sign up for our newsletter (via the Site footer), we collect your email address to send updates on new products, promotions, and craft stories.

1.2 Personal Information Collected Automatically

When you visit or use the Site, we may automatically collect certain Personal Information through cookies and other tracking technologies (e.g., web beacons, server logs):

  • Device & Usage Data: Your IP address, browser type, operating system, device model, unique device identifiers, and approximate geographic location (e.g., city/region, derived from your IP address).
  • Browsing Activity: Pages you visit on the Site, time spent on each page, links clicked, search queries, and the date/time of your visit.

Cookies Note: Cookies are small text files stored on your device. We use both “session cookies” (deleted when you close your browser) and “persistent cookies” (remain on your device until expired or deleted) to:

  • Remember your account login (if you create an account).
  • Track your shopping cart and order progress.
  • Analyze Site performance and user behavior to improve the Site.You can manage cookie preferences through your browser settings (e.g., block or delete cookies), but disabling cookies may limit some features of the Site (e.g., unable to save items to your cart).

1.3 Non-Personal Information

We may aggregate or anonymize Personal Information to create Non-Personal Information (e.g., “50% of customers purchased the tan mini bag model” or “average time spent on the Product Details page is 2 minutes”). This data cannot identify you and may be used for analytics, marketing, or sharing with third parties.

2. How We Use Your Information

We use your Personal Information only for legitimate, transparent purposes aligned with the services you request, including:

  • Process & Fulfill Orders: Verify your identity, process payments, ship your Handmade Cowhide Mini Bag Model Decorations, and send order confirmations/tracking updates.
  • Manage Your Account: Maintain your account, allow you to access order history, and personalize your Site experience (e.g., saving your shipping address for future orders).
  • Provide Customer Support: Respond to your inquiries, resolve issues (e.g., returns, exchanges), and assist with product questions (e.g., care instructions for leather mini bags).
  • Send Marketing Communications: If you opt in (e.g., newsletter subscription), send updates on new products, exclusive promotions, or craft stories. You may unsubscribe at any time (see Section 6).
  • Improve Our Site & Services: Analyze user behavior (e.g., which products are most viewed) to enhance Site functionality, optimize product offerings, and fix technical issues.
  • Ensure Security: Detect and prevent fraud, unauthorized access, or misuse of the Site (e.g., monitoring for suspicious payment activity).

3. How We Disclose Your Information

We do not sell, rent, or trade your Personal Information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers to deliver our Services. These providers have access to your Personal Information only to perform specific tasks on our behalf and are obligated to protect it:

  • Payment Processors: Companies like PayPal or Stripe process your payment details (we do not store full credit card information).
  • Shipping Partners: Carriers (e.g., USPS, FedEx) need your shipping address to deliver your mini bag model order.
  • Analytics Tools: Services like Google Analytics use cookies to track Site usage (you can opt out via Google’s Ads Settings).
  • Email Service Providers: Platforms like Mailchimp send our newsletter (if you subscribe) and order updates.

3.2 Legal Requirements

We may disclose your Personal Information if required by law (e.g., court order, subpoena) or to comply with government regulations, or to protect our rights, property, or safety (e.g., investigating fraud or responding to a security breach).

3.3 Business Transfers

If AISAN UNION TRADING INC undergoes a merger, acquisition, or sale of assets, your Personal Information may be transferred to the new entity—we will notify you via email or the Site before this occurs.

4. How We Protect Your Information

We implement industry-standard security measures to protect your Personal Information from unauthorized access, use, or disclosure:

  • Encryption: Sensitive data (e.g., passwords, payment details) is encrypted using Secure Sockets Layer (SSL) technology (look for the “https://” and padlock icon in your browser).
  • Secure Storage: Personal Information is stored on secure servers with restricted access (only authorized team members can access data).
  • Third-Party Security: We require service providers (e.g., payment processors) to maintain equivalent security standards.

While we take all reasonable steps to protect your data, no online system is 100% secure. We cannot guarantee absolute security, and you assume some risk by sharing information online.

5. Your Rights Regarding Your Information

Under applicable data protection laws (e.g., GDPR for EU residents, CCPA for California residents), you have the following rights regarding your Personal Information:

  • Access: Request a copy of the Personal Information we hold about you.
  • Correction: Update or correct inaccurate or incomplete information (e.g., a changed shipping address).
  • Deletion: Request that we delete your Personal Information (subject to exceptions, e.g., we may need to retain data to comply with tax laws or resolve disputes).
  • Opt-Out: Unsubscribe from marketing communications (see Section 6) or disable cookies (via browser settings).
  • Data Portability: Request a copy of your data in a structured, machine-readable format (e.g., for transferring to another service).

To exercise these rights, contact us at service@ihcoi.com with the subject line “Privacy Rights Request” and include your full name, email address, and details of your request. We will respond within 30 days (or as required by law).

6. Unsubscribing from Marketing Communications

If you no longer wish to receive our newsletter or marketing emails:

  • Click the “Unsubscribe” link at the bottom of any marketing email.
  • Email us at service@ihcoi.com with the subject line “Unsubscribe from Marketing.”

You will still receive transactional emails (e.g., order confirmations, shipping updates) as these are necessary to fulfill your order.

7. Children’s Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we learn we have collected data from a child under 13, we will delete it immediately. Parents/guardians with concerns can contact us at service@ihcoi.com.

8. Links to Third-Party Websites

The Site may contain links to third-party websites (e.g., social media platforms, shipping carriers). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, laws, or technology. When we make changes, we will:

  • Revise the “Last Updated” date at the top of the policy.
  • Notify you via email (if you have an account or subscribed to our newsletter) or post a notice on the Site’s homepage (for material changes).

We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us:

  • Email: service@ihcoi.com
  • Mail: AISAN UNION TRADING INC, 10555 TURTLEWOOD CT UNIT 1603, HOUSTON, TX 77072, United States
  • Website: Submit an inquiry via the “Contact Us” page on https://ihcoi.com/